Privacy and Cookie Policy


The information shared by VİVA MAİSON Customers through online and physical stores, mobile applications and mobile stores belonging to patented brands belonging to VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ belongs to them and that this information is used for the purpose of carrying out sales and marketing activities and all kinds of It is accepted that it has been approved that it can be shared with all online and physical stores, mobile applications and other legal entities within the mobile stores channel belonging to the patented brands of VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ in order to ensure appropriate notification to the communication tool.

VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ does not share the information collected from membership forms with third parties without the knowledge of the member in question or any other instruction, and does not use or sell it for commercial purposes for any reason other than its activity., owned by VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ , analyzes and interprets the visitor movements and preferences that it monitors during the use of the site, in addition to the personal information requested in e-mail addresses and membership forms, or has them interpreted. These statistical data, which do not contain personal information, can be shared with business partners in order to provide customers with a more special and effective shopping experience.

Customer information can only be disclosed to official authorities if this information is requested by the official authorities and when it is necessary to make a disclosure to the official authorities in accordance with the mandatory legislation in force.

Only the Customer can access all the information the Customer enters into the system and only the Customer can change this information. It is not possible for anyone else to access or change this information. VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ and its patented brands are not responsible for the fact that the customer's membership address and password are known and used by a third party., owned by VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ , requests some of your personal information (name, age, interests, e-mail, etc.) in order to provide better service to its customers. This information collected in the VİVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ data pool is used for the purpose of periodic campaign studies, the construction of special promotional activities for customer profiles, and the continuation of advertising, promotion and marketing activities to be created through customer "classification" and personal information to prevent the transmission of unsolicited e-mails. are stored and used for these purposes.

Customers can click on the message "If you do not want to be informed about campaign announcements, please click" at the bottom of the e-mails sent from, which belongs to VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ . You can easily and free of charge leave the daily commercial message sending list by clicking on the link or by using the forwarding link in the content of the 'sent SMS'.

Your credit card information requested on the payment page is in no way kept on the servers of VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ or the companies that serve it, in order to keep the security of our valued customers who shop on the site at the highest level. In this way, all payment transactions are made between your bank and your computer via the interface of VIVA BİLİŞİM TEKSTİL SANAYİ ve TİCARET LİMİTED ŞİRKETİ .

As VİVA MAİSON , we process your name, surname, mobile phone number, e-mail address and other personal data that you have shared with us, in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and the relevant legal legislation, in the capacity of “Data Controller” for the advertisements to be presented by our company. , to be informed about promotions and campaigns and to prepare/send invoices and to record, store, update, transfer domestically/abroad within the framework permitted by the legislation, disclose/transfer to third parties, classify and, but not limited to, KVKK. We will process it in the ways listed above, in physical and/or electronic media and/or cloud computing systems, for the purpose of administration and management of the system in question.

Your personal data will not be processed or shared with third parties under any circumstances other than these purposes, except for your express consent and exceptional cases arising from the legislation. When the purpose of processing ends, your personal data will be destroyed immediately by deletion or anonymization.

As a personal data owner; Provided that it remains within the legal limits and the data controller/processor obligations stipulated in the KVKK are complied with, Article 6 of the KVKK states that “persons' race, ethnic origin, political opinion, philosophical belief, religion, sect or other beliefs, appearance and dress, association, foundation Your personal data, including your "personal data of special nature", which is considered as numerus clausus "data regarding union membership, health, sexual life, criminal conviction and security measures, and biometric and genetic data", is processed by our company in accordance with the basic principles and the rule of honesty. You accept that you have express consent to be processed in physical and/or electronic environment and/or cloud computing systems for the purpose of being informed about the advertisements, promotions and campaigns to be offered and to prepare/send invoices, and to be transferred to third parties within the country and/or abroad, limited to this purpose. , you declare and undertake.

As a personal data owner, within the framework of the rights stated in Article 11 of the KVKK, you can access Viva Maison. By applying via e-mail address;

a) Learning whether your personal data is being processed or not,

b) Requesting information if your personal data has been processed,

c) Learning the purpose of processing your personal data and whether they are used for their intended purpose,

d) Knowing the third parties to whom your personal data is transferred at home or abroad,

e) Request correction of your personal data if it is incomplete or incorrectly processed,

f) Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in Article 7 of the KVKK,

g) To request that the transactions carried out in accordance with clauses (d) and (e) be notified to third parties to whom your personal data has been transferred,

h) Object to the emergence of a result against you by analyzing the processed data exclusively through automatic systems,

i) If you suffer damage due to unlawful processing of your personal data, you have the right to request compensation for the damage.